Essential Questions to Ask Towing Services


If you are stranded on the road after an accident or because of car trouble, you can count on towing services to bail you out. However, you must perform due diligence before deciding which towing company to hire. Here are some essential questions you should ask a tow truck service before enlisting them to tow your vehicle.

Can You Give a Cost Estimate?

One way to find the most suitable towing service is by comparing quotes. The last thing you want is to go beyond your budget when paying for tow truck services. Ask potential tow truck companies whether they will give you a cost estimate.

It may also be advisable to ask about the factors that justify their cost estimate. Many tow truck services base their charges on your location, the condition of your car, and the time of day, among other variables. Additionally, inquire about the acceptable mode of payment. Do they accept credit cards or cash only? Based on these questions, ensure you choose an affordable service.

How Do You Prioritize Jobs?

When you call a tow truck company, you expect them to arrive at your location in the shortest time possible. However, tow truck services receive numerous calls during the day. The tow truck service will try and determine your crisis before making any commitment. 

It wouldn't be logical for a tow truck professional to rush to a person with a flat tire and ignore one whose car is in a precarious situation. Some situations require urgent service, while others can wait a few hours. Therefore, ask the dispatcher how they handle their customer's demands so you can keep your expectations in check.

Which Types of Vehicles Do You Tow?

Many people make the mistake of assuming that towing services handle any vehicle. The truth is that some towing companies have vehicle restrictions. For example, some towing services only handle lightweight vehicles while others are versatile and deal with heavy-duty vehicles. When choosing a tow truck service, opt for a versatile company. This way, you are guaranteed if your car requires state-of-the-art trucks and equipment.

What Should You Do While Waiting?

Another critical question you should ask a tow truck service is what to do while waiting for them to come. Your tow truck service will advise you to take safety measures and talk to your insurance if you are involved in an accident.

Some safety measures you need to take are moving away from dangerous spots like a highway or streets. You should also turn on the car's hazard lights and engage the emergency brake. Don't forget to determine whether your insurance company covers towing costs.

For more information, contact a towing service in your area.

About Me

Towing Troubles: Understanding Automotive Emergencies And Response

As I was teaching my teenage child how to drive, it suddenly struck me how imperative it was that my children learn basic automotive repair and emergency care. I also wanted to make sure that they knew not only how to call a towing service, but to have one that they could rely on locally at all times. I spent a lot of time talking with local towing companies about tips and tricks that they would recommend for young drivers and learned a lot about the industry. The pages here will help you to learn more about that as well, and will hopefully help you to keep yourself and your family safer on the road.

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